01. Our Commitment to Your Time

At Rodulfox (Guaripete Solutions), we value both your schedule and our technical experts’ time. Whether you’ve booked a Smart Tech Support session, a website audit, or an integrated digital marketing consultation in the Orlando/Kissimmee area, we reserve dedicated time exclusively for your project needs.

02. Appointment Cancellations

We understand that unexpected emergencies occur. To help us maintain responsive service queues for all clients:

• Standard Notice: Cancellations made at least 24 hours before your scheduled consultation or remote session are fully eligible for a credit toward future services or a full refund of deposit fees.
• Late Cancellations: Cancellations requested less than 24 hours prior to the appointment time may be subject to a service fee equivalent to 50% of the standard consultation rate.

03. Rescheduling Guidelines

Need to shift your appointment? You can reschedule at no extra charge up to 12 hours before your session. Rescheduling requests can be completed instantly through your client portal or by contacting our support desk directly via email or text.

04. Missed Appointments (“No-Shows”)

Clients who fail to show up for a scheduled online meeting or on-site tech support appointment without prior notice will forfeit their session slot and any prepaid diagnostic deposit. Rebooking will require a new appointment scheduling fee.